Outlook 2016 global address list not updating

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A couple of days ago another update began to be pushed as an Important update, called “Update Rollup for Microsoft Online Services Sign-In Assistant.” The KB article describes users being “repeatedly prompted for credentials.” Looking deeper into it makes me think that the update actually addresses a completely different problem and does not affect Outlook – but it’s a striking coincidence that an update for the Sign In Assistant appeared at exactly the moment that I was looking for it. 2: SAVE CREDENTIALS AT THE OFFICE 365 PORTAL Each time I’ve gone to the Office 365 portal on the desktop of a user being prompted by Outlook, I’ve been prompted to put in the Office 365 password. (Type in “credentials” in the upper right corner of Control Panel.) Vista has a rudimentary version of the same thing – look in User Accounts for “Manage Your Network Passwords.” My list above has a number of names that include RED001.As I understand it, though, that prompt isn’t supposed to appear. That’s the indicator of the old Microsoft Online Services, since my mailboxes have not yet been migrated to Office 365.My clients are ecstatic that I can set passwords not to expire.Smaller businesses are being migrated from the older Microsoft Online Services platform; my clients’ experiences have not been completely smooth but no data has been lost and support for minor glitches has been readily available. So although I’m going to describe a technical issue, it’s a fairly insignificant one that has affected less than a dozen people in my personal experience. Basically, at random times Outlook pops up a box and asks for the password for the Office 365 account.POSSIBLE UNDERLYING CAUSE: SERVER CHANGES There is reason to suspect that Microsoft is moving Office 365 mailboxes from one server to another behind the scenes. Outlook is automatically updated with new server names deep in the mailbox settings.We don’t care whether the Microsoft server is named ch1prd0404.or pod51009.In the last couple of weeks I’ve gotten more reports than usual from people being prompted repeatedly for their Office 365 passwords.I don’t yet know the entire answer but I’ve got some clues, and I’ve been doing some magic dances that seem to help.

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A different program is installed for Office 365 and the old sign in program is removed.When Outlook occasionally became confused and displayed the above password prompt, no password would satisfy it.The only answer was to shut down Outlook completely and sort things out with the sign in program.Most sectors trade in the green this morning with energy (-0.1%), health care (-0.1%), and materials (-0.1%) being the only laggards.The heavily-weighted financial sector ( 0.3%) is demonstrating relative strength for the second day in a row, extending its week-to-date gain to 1.0%. Treasuries have ticked up recently in a curve-flattening trade.

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